• Report

Food in Scotland Consumer Tracker Wave 22 - Report

Content: Report

Awareness and trust

Awareness

81% were aware of Food Standards Scotland (said they knew a lot/a little/ heard the name). 53% said they know a little or a lot about FSS, which is similar to Wave 21.

Level of knowledgeW22W21W20W19
Know a lot about them13%16%16%11%
Know a little about them40%37%37%36%
Heard of but don’t know anything about them28%28%27%31%
Have not heard of them19%19%21%22%
  • 16-34 year olds (20%) were more likely to state they know a lot about FSS compared to those aged 35-64 (14%) and 65+ (3%).
  • 65+ were more likely to know a little about them (49%) than the younger age groups (37% and 38% respectively).
  • Ethnic minority respondents (27%) were more likely to know a lot about FSS compared to White respondents (12%).
  • Those with children in the household (24% vs 8% of those without children) were also more likely to know a lot.
     

Trust

76% of those who say they have some knowledge of FSS say they trust the organisation which was similar to W21. However, the strength of trust has shifted slightly with fewer trusting it a lot.

Q3. Thinking about Food Standards Scotland (FSS) in general, please use the scale to rate them on: Trust. Base (those know a lot/a little about FSS) W19: 468, W20: 531, W21: 540, W22: 540
Level of trustW22W21W20W19
I trust it a lot37%42%40%34%
I trust it38%35%38%38%
I neither trust nor distrust it22%21%20%23%
I distrust it 2%2%2%4%
I distrust it a lot1%1%1%0%

High levels of trust were experienced across all demographic groups. No significant differences were reported.

Some of the reasons given for trusting FSS were:

  • they keep consumers safe / act in public interest (24%)
  • good standard of food/ Good quality food/Good experience (11%)
  • expect them to be trustworthy (9%)
  • they’re experts (8%)
  • do important work (6%)

Reasons for not trusting FSS (of those who said they distrust FSS):

  • bad experience / specifically distrust in FSS (n=7)
  • don’t trust anyone generally (n=3)
  • lack of transparency (n=2)
  • distrust the information they provide (n=1)
  • don’t trust Government organisations (n=2)
  • heard bad reports of them (n=2)
  • not helpful for consumers (n=1) 

(Q3c. You said you trust/distrust FSS. What makes you think that? Base: (all who left a comment) 994)

Did you find this helpful? We would love to hear from you.
Thank you for your feedback!