Terms and conditions

Social media

The FSS social media accounts and all posted content are the property of Food Standards Scotland and not of any individual within the organisation, unless explicitly stated otherwise.

Registration

A user does not have to register to use the Food Standards Scotland website, but a user must register if they wish to receive news and food alert updates about Food Standards Scotland via email or text.

Users must provide their email address if they wish to receive email updates and mobile telephone number if they wish to receive SMS text alerts.

This information is stored securely on our database until such time as a user chooses to unsubscribe from receiving news and food alerts. 

Users who no longer wish to receive our newsletters and other updates may opt-out of receiving these communications by clicking the "unsubscribe" option on any email communication received or replying to any text message with 'STOP'. Alternatively, the user may contact us to opt-out by contacting us on:

  • Telephone: 01224 285100
  • Email: openness@fss.scot 
  • Address:
    Food Standards Scotland
    4th Floor
    Pilgrim House
    Old Ford Road
    Aberdeen
    AB11 5RL

Third party Intermediaries

We use an outside contractor to manage our user database. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Service providers

We partner with other third parties to provide specific services. For example, database development and hosting. When the user signs up for these particular services, we share names, or other contact information including mobile number and full contact information with the third party service providers so that the third party can supply these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

External links

This website contains links to other sites. Please be aware that we, Food Standards Scotland, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as postcode, phone, email or postal address), we provide a way to correct, update or delete/deactivate the users' personally identifiable information.

Under General Data Protection Regulations (GDPR), individuals have the right to make a subject access request for their personal data processed by Food Standards Scotland for those purposes.

This can be done by contacting Food Standards Scotland direct using the contact information below:

  • Telephone: 01224 285100
  • Email: openness@fss.scot 
  • Address:
    Food Standards Scotland
    4th Floor
    Pilgrim House
    Old Ford Road
    Aberdeen
    AB11 5RL
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