Contact us

Food Standards Scotland (FSS) is here to ensure that information and advice on food safety and standards, nutrition and labelling is independent, consistent, evidence-based and consumer-focused.

If you have a question about FHIS or a food business, please contact your Local Authority

General enquiries

We welcome your questions and enquiries. 

We are currently receiving a large number of enquiries and dealing with these as quickly as we can.  To allow us to direct your query to the correct person please email us in the first instance.

Email: enquiries@fss.scot

Our phone number is 01224 285100

For all queries relating to FHIS ratings or complaints about a food business please contact your Local Authority.

Find local authority contact details 

Our postal address is:

Food Standards Scotland, 4th floor, Pilgrim House, Aberdeen, AB11 5RL 


Consumers reporting problems with food

Please contact the Local Authority in your area


Businesses reporting a food incident

If you are experiencing an incident that you need to report, contact us on the following numbers:

Food Incidents Team:

01224 285156

01224 288358

01224 288379

24 Hour Incidents Tel: 07881 516867


For food crime

Find out more here


Media enquiries

Pressoffice@fss.scot

Out of hours media enquiries:

07776226856


Complaints

We regard a complaint as any expression of dissatisfaction about our action or lack of action, or about the standard of service provided by us or on our behalf. Read more about lodging a complaint.


Working for us

Working for Food Standards Scotland can be varied and rewarding. Visit our vacancies section for more information.

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