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All food businesses must register with the environmental health service at their local authority at least 28 days before opening. 

Register a food business

All businesses that make, use or market animal feed in Scotland need to register with Food Standards Scotland.

Approval applies to those establishments which carry out certain higher risk activities such as the manufacture and marketing of certain feed additives or premixtures of feed additives, or the production of feed containing specified feed additives.

Find out more about the registration or approval of a feed business.

For all animal feed related queries including business registration and approval, please email feed@fss.scot.

Food and feed businesses should contact their local authority to report an incident.

If you suspect a food incident, contact us to report it:

• 24-hour incidents tel: 07881 516867
• Email: incidents@fss.scot

To report suspected food crime:

• call the free and anonymous Scottish Food Crime Hotline on 0800 028 7926
• report a food crime online
• speak directly in confidence with one of the Food Crime Intelligence Officers by emailing foodcrime@fss.scot

Crimestoppers host the online form and Hotline. They're a widely respected and independent charity which, for many years, has been the link between members of the public and industry wishing to anonymously report their concerns to law enforcement agencies. 

For urgent concerns about food safety, you can also call the 24 hour FSS food incidents line on 07881 516867.

The information you provide, no matter how insignificant you may believe it to be, could be key to bringing to justice those involved.

Please contact your local authority for all questions relating to FHIS ratings.

Food Standards Scotland sets the rules for importing food, feed, and food contact materials (FCM), such as plastics and ceramics, into Scotland and the rest of Great Britain.

For all import/export related queries, please email ImportandExportEnquiries@fss.scot.

You can report any concerns about food safety, hygiene, Food Hygiene Information Scheme ratings, or complaints about a food business to the local authority where the business is located. Find contact details for your local authority.

To report suspected food crime:

• call the free and anonymous Scottish Food Crime Hotline on 0800 028 7926
• report a food crime online
• speak directly in confidence with one of the Food Crime Intelligence Officers by emailing foodcrime@fss.scot

Crimestoppers host the online form and Hotline. They're a widely respected and independent charity which, for many years, has been the link between members of the public and industry wishing to anonymously report their concerns to law enforcement agencies. 

For urgent concerns about food safety, you can also call the 24 hour FSS food incidents line on 07881 516867.

The information you provide, no matter how insignificant you may believe it to be, could be key to bringing to justice those involved.

Please contact your local authority to report an unregistered food business.

Please email: LabellingStandardsandRegulatedProducts@fss.scot if you think that food labelling has missing details or uses misleading information such as:

• health claims
• ingredients
• allergens
• descriptions
• weights