FSS commissioned The Lines Between (TLB) to conduct research into the awareness of, relevance and effectiveness of FSS guidance.
The overarching research objectives were to:
- Awareness and access: Identify and review awareness of current guidance, where food businesses source guidance from and how it is promoted by local authorities, and users’ preferences.
- Relevance: Deliver a comprehensive qualitative evaluation of the use of guidance by food business operators and food law professionals
- Effectiveness: Provide evidence-based insight on improving the utility, efficacy, efficiency and relevance of tools and guidance to increase their use and enhance compliance