Breadcrumb Home About us How we work Governance publications hub Complaints Handling Report Published date: 1 April 2024 Summary We will publish information regarding our complaints handling performance. Performance Report 2015-16 PDF | 123KB Performance Report 2016-17 PDF | 122KB Performance Report 2017-18 PDF | 122KB Performance Report 2018-19 PDF | 293KB Performance Report 2019-20 PDF | 291KB Performance Report 2020-21 PDF | 294KB Performance Report 2021-22 PDF | 293KB Performance Report 2022-23 PDF | 134KB Performance Report 2023-24 PDF | 134KB Did you find this helpful? We would love to hear from you. Yes No Your feedback Submit feedback Thank you for your feedback! If you like you can share this page with others: Share on Facebook Share on Instagram Share on X (formerly Twitter) Share on LinkedIn Share via Email Copy Page Link