Evidence-based regulation relies on an understanding of the attitudes, behaviours and experiences of food business operators, local authorities and consumers. To support our activities, we have funded a number of research projects in this area:
Small and Micro FBO Survey 2025 - Scotland
The Small and Micro Food Business Operator (FBO) Tracking Survey examines the experiences, perceptions and regulatory awareness of small and micro food businesses. The 2025 survey is the fifth wave across England, Wales and Northern Ireland, and the first to include Scottish FBOs.
The survey was conducted by IFF Research, and involved structured telephone interviews with 150 small and micro FBOs in Scotland. Interviews were completed with those responsible for food safety and included businesses from a range of sectors, Food Hygiene Information Scheme ratings and sizes. Results were weighted to ensure they are representative of the Scottish FBO population.
The research explored attitudes towards regulation, trust in FSS, and how businesses engage with the wider food safety system. Key topics covered included:
- current challenges faced by these businesses
- their experiences and perceptions of FSS
- their access to information on food safety regulations
- their experiences of food law inspections
- how they manage allergen risks
This survey has provided FSS with useful insights into this sector, which will be useful for policy development, communications, and the scoping of future research needs.
Small and Micro FBO Survey 2025 - Scotland
Evaluation of the Food Law Rating System
Food Standards Scotland (FSS) commissioned IFF Research to conduct an evaluation of the Food Law Rating System (FLRS). The FLRS was introduced in Scotland as part of the Interventions Food Law Code of Practice (Scotland) 2019. The FLRS combines the rating systems for food hygiene and food standards by which food businesses and food producers are assessed into one regime based upon a new Food Business Performance Model.
This evaluation set out to understand if the FLRS has achieved what it was designed to deliver and to uncover lessons learned, with a view to informing future development of the food law enforcement delivery model. Qualitative interviews took place with authorised food officers in all 32 Scottish local authorities and 8 stakeholders (including current and former FSS staff as well as representatives of industry and professional bodies). Interviews took place between February and April 2024 and examined:
- awareness and understanding of FLRS
- implementation of FLRS
- impact of FLRS
Evaluation of the Food Law Rating System (October 2024)
Pre-packed for direct sale (PPDS) consumer research
This research focuses on legislation that requires foods that are pre-packed for direct sale (PPDS) to clearly display the name of the food and a full ingredients list with the 14 regulated allergens emphasised within the list. The legislation was implemented in October 2021. FSS commissioned JRS to carry out qualitative research with consumers with food allergies and intolerances and parents of children with food allergies and intolerances. The research explores:
- food issues and the impact on participants lives
- understanding and behaviour around PPDS foods
- awareness and understanding of the new legislation on PPDS foods
- impact of PPDS labelling requirements on participants’ lives
This research is linked to a joint project conducted by FSS and FSA which evaluated the same legislation from the experience of local authorities and food business operators across the UK. This included consumers in England, Wales and Northern Ireland.
Pre-packed for direct sale (PPDS) consumer research (August 2023)
Research into the use and perceptions of guidance on food safety and standards
As the public sector body responsible for ensuring food safety in Scotland, Food Standards Scotland’s (FSS) role includes the provision of independent advice on all areas of food safety, standards, labelling and nutrition.
In 2025, FSS commissioned The Lines Between (TLB) to conduct research into the awareness of, relevance and effectiveness of FSS guidance. Key research requirements were to evidence how guidance is used by food businesses and food law professionals, gaps in guidance and suggestions for further guidance, and food businesses and food law professionals' preferences for accessing guidance and any barriers to uptake.
Primary data collection consisted of a mixed-methods approach, using qualitative and quantitative research. The focus of the research was to understand the experiences of food businesses, however the research also included a small number of qualitative interviews with local authority food law professionals and other stakeholders and an online survey with food law professionals to ensure their views were also included.
Research into the use and perceptions of guidance on food safety and standards