Providing information on authorised regulated products
If you need to contact us about an existing authorisation, please email regulatedproducts@food.gov.uk. You should use this route to notify us of any new or developing safety concerns about an authorised product, such as if you become aware of anything new casting doubt on a previous safety analysis.
Additionally, you must (where required) use this route to send us post-market monitoring reports, post-market environmental monitoring reports, updates, or changes to analytical or detection methods, and any other information related to an existing authorisation.
When emailing, please mention the authorisation or product you are referring to, what type of information you are providing and include the RP number if applicable.
Businesses are legally required to report to FSS or the FSA if they have reasons to believe that placing the food or feed product on the market could do harm to consumers.
In Scotland, you must report any food safety incidents to FSS.
If the incident relates to a business in England, Wales or Northern Ireland then you must report these to the FSA.