Research for Increase in Orders Online Compared to Before Covid


Your request was about the following information:

‘I would like to know if there is an increase on people order on online like just eat compared to before covid and was there any reason why?

You then sent us another request under the Freedom of Information (Scotland) Act 2002 (FOISA) asking for the following information:

I am working on a possible news story about people using apps like just eat to order food and I would like to know has this increased over Covid till now and what is the reason for people not going out 

We asked you to clarify if we could treat both requests as one or you would like us to treat each request separately.

You replied:

‘I was looking for up to date stats on people using app to order there food and what was the reason for people not going out any more to order?’


Under section 25(1) (information otherwise accessible) of FOISA, we do not have to provide information which is already reasonably accessible to you. Food Standards Scotland recently published a Situation Report focused on consumer shopping and eating behaviours during the pandemic. The requested information can be found in this report and below is the relevant link:

Situation Report: Changes to shopping and eating behaviours in Scotland during the COVID-19 pandemic in 2020