Contact us

We are here to ensure that information and advice on food safety and standards, nutrition and labelling is independent, consistent, evidence-based and consumer-focused.

If you have a question about FHIS or a food business, please contact your Local Authority

General enquiries

We welcome your questions and enquiries. 

We are currently receiving a large number of enquiries and dealing with these as quickly as we can. To allow us to direct your query to the correct person please email us in the first instance.

Email: enquiries@fss.scot

Our phone number is 01224 285100

Our postal address is:

Food Standards Scotland, 4th floor, Pilgrim House, Aberdeen, AB11 5RL 

For all queries relating to Food Hygiene Information Scheme ratings or complaints about a food business please contact your local authority.


Freedom of information (FOI) requests

For all freedom of information requests please contact openness@fss.scot.

Read more about freedom of information requests.


Consumers reporting problems with food

Please contact the local authority in your area.

Find your local authority.


Businesses reporting a food incident

If you are experiencing an incident that you need to report, contact us on the following number:

24-hour incidents tel: 07881 516867

Email: incidents@fss.scot


Food crime

Find out more about food crime.


Media enquiries

For media enquiries please contact pressoffice@fss.scot

Out of hours media enquiries: 07818 809629


Imports and exports

For all import/export related queries please email ImportandExportEnquiries@fss.scot


Animal feed

For all animal feed related queries including business registration and approval, please email feed@fss.scot.


Complaints

We regard a complaint as any expression of dissatisfaction about our action or lack of action, or about the standard of service provided by us or on our behalf.

Read more about lodging a complaint.


Working for us

Working for Food Standards Scotland can be varied and rewarding. Visit our vacancies section for more information.

Contact form

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