Consumer complaints

A food incident is where concerns about actual or suspected threats to the safety or quality of food require intervention to protect consumers.

Contact your Local Authority

Consumers

You can contact your Local Authority to report:

  • poor food hygiene
  • a foreign object in your food
  • cleanliness of facilities.

More on this topic

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Food Crime

The Scottish Food Crime and Incidents Unit (SFCIU) includes the investigations and intelligence gathering arms of Food Standards Scotland (FSS).

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Food incidents

A food incident occurs when there are concerns about threats to the safety or quality of food and/or feed.

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Food Crime

Food crime can involve selling food or drink that has been tampered with, or using cheaper ingredients than the ones listed on the label.

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