We welcome your questions and enquiries.
We are currently receiving a large number of enquiries and dealing with these as quickly as we can. To allow us to direct your query to the correct person please email us in the first instance.
Our phone number is 01224 285100
Our postal address is:
Food Standards Scotland, 4th floor, Pilgrim House, Aberdeen, AB11 5RL
For all queries relating to Food Hygiene Information Scheme ratings or complaints about a food business please contact your local authority.
Freedom of information (FOI) requests
For all freedom of information requests please contact firstname.lastname@example.org.
Consumers reporting problems with food
Please contact the local authority in your area.
Businesses reporting a food incident
If you are experiencing an incident that you need to report, contact us on the following number:
24-hour incidents tel: 07881 516867
For media enquiries please contact email@example.com
Out of hours media enquiries: 07818 809629
Imports and exports
For all import/export related queries please email ImportandExportEnquiries@fss.scot
For all animal feed related queries including business registration and approval, please email firstname.lastname@example.org.
We regard a complaint as any expression of dissatisfaction about our action or lack of action, or about the standard of service provided by us or on our behalf.
Read more about lodging a complaint.
Working for us
Working for Food Standards Scotland can be varied and rewarding. Visit our vacancies section for more information.