Terms & Conditions

Terms & Conditions for this website.

Crown Copyright

View our copyright information.

Disclaimer

Food Standards Scotland seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and Food Standards Scotland cannot accept any liability for actions arising from its use. Food Standards Scotland cannot be held responsible for the contents of any pages referenced by an external link.

Privacy

View our privacy statement.

Social Media

The  FSS social media accounts and all posted content are the property of Food Standards Scotland and not of any individual within the organisation, unless explicitly stated otherwise.

Cookies

A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can contain is information a user supplies him or herself. A cookie cannot read data off your hard disk or read cookie files created by other sites.

Cookies, however, enhance our website performance in a number of ways including providing a secure way for us to verify your identity during your visit to our website and personalising your experience on our site making it more convenient for you.

Food Standards Scotland therefore uses cookie technology to track or record information about visitors to our site. These cookies are "session specific" and are not used to record personal information or to associate personal information with the use of Food Standards Scotland services. Your privacy and security are not compromised when you accept a cookie from our website. You can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to successfully use the site.

Cookies used on the Food Standards Scotland website

Type Name Details
Site cookies exp_tracker End of session. Contains the last 5 pages viewed. Typically used for form or error message returns.
 

exp_last_visit

Expiry: 1 year

Purpose: Date of the user’s last visit. Can be shown as a statistic for members and used by the forum to show unread topics for both members and guests.
  exp_last_activity Purpose: Records the time of the last page load. Used in conjunction with the last_visit cookie.
Anonymous google analytics cookies:           _utma; _utmb; _utmc; _utmz

Expiry: 2 years; 30 minutes; when you quit your browser; 6 months (respectively)

Purpose: These cookies collect information about how our visitors use this site. This data is collected anonymously, and is used to help improve this website’s functionality. For more information, see Google Analytic’s page on safeguarding your data.
  _ga 

Expiry: 2 years

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
  _gat  

Expiry: 10 minutes

This cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. 
  _gid 

Expiry: 10 minutes

This cookie stores and updates a unique value for each page visited.
Crazy Egg

_ceg.s 

_ceg.u 
These cookies show heatmaps of where users interact with a page. This helps us to make improvements to the site and user journey.

 

Registration

A user does not have to register to use the Food Standards Scotland website, but a user must register if they wish to receive updates about Food Standards Scotland via email. Users must provide their email address if they wish to receive email updates.

This information is stored securely on our database until such time as a user chooses to unsubscribe from receiving news stories. Users who no longer wish to receive our newsletters and other updates may opt-out of receiving these communications by clicking the "unsubscribe" option on any email communication received. Alternatively, the user may contact us to opt-out by contacting:

Telephone: 01224 285100

Email:  website@fss.scot

Post: Food Standards Scotland, 4th Floor Pilgrim House, Old Ford Road, Aberdeen, AB11 5RL

 

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Third Party Intermediaries

We use an outside contractor to manage our user database. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers

We partner with other third parties to provide specific services. For example, database development and hosting. When the user signs up for these particular services, we share names, or other contact information including mobile number and full contact information with the third party service providers so that the third party can supply these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

External Links

This website contains links to other sites. Please be aware that we, Food Standards Scotland, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as postcode, phone, email or postal address), we provide a way to correct, update or delete/deactivate the users' personally identifiable information.

Under General Data Protection Regulations (GDPR), individuals have the right to make a subject access request for their personal data processed by Food Standards Scotland for those purposes.

This can be done by contacting Food Standards Scotland direct using the contact information below.

Telephone: 01224 285100

Email: openness@fss.scot

Post:

Food Standards Scotland
4th Floor
Pilgrim House
Old Ford Road
Aberdeen
AB11 5RL

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