Food Incidents

A food incident occurs when there are concerns about threats to the safety or quality of food and/or feed.

During an incident, Food Standards Scotland will intervene where necessary to protect consumers' interests.

Report an incident here or download the form

Incident Management Plan

The Incident Management Plan (IMP) outlines Food Standards Scotland’s plans and procedures for fulfilling our responsibilities in response to  Scottish non-routine food/feed-related incidents that are led by Food Standards Scotland.

This IMP will be reviewed regularly to reflect procedural amendments which may be identified during incident handling, emergency exercises and discussions with stakeholders.

The FSS IMP is aligned with The Food Standards Agency’s Incident Management Plan, which outlines how UK-wide food/feed incidents are managed.

Food Standards Scotland maintains an official audit trail during the investigation of a food incident. We also arrange the issue of food alerts to local authorities, other government departments, trade organisations, and Rapid Alert System for Food and Feed (RASFF) notifications to the European Commission.

Rapid Alert System for Food & Feed

The European Commission RASFF allows authorities to exchange information about measures taken when responding to serious risks detected in relation to food or feed. This exchange of information helps European member states to act more rapidly and in a coordinated way.

Single Liaison Body notifications

Food authorities should provide information about trans-border food issues to Food Standards Scotland under the Single Liaison Body (SLB) system using this form.

More on Single Liaison Body notifications

The role of the SLB is to:

  • assist and coordinate communication between member states on food issues
  • forward complaints and requests for information to member states
  • receive incoming requests for assistance and direct these to the appropriate originating local or port health authority
  • resolve difficulties in communication and liaison

Download the form.

Businesses are legally required to inform their local authority/port health authority and Food Standards Scotland, if there is reason to believe that food or feed is not compliant with food or feed safety requirements.

Related Publications/Resources